Frequently asked questions

View our frequently asked questions about our high quality hats or other questions you have about Royal Hats and what we can offer you.

Do you have a retail store?
What materials are your hats made from?

Our hats are made from high quality Australian wool.

How long is delivery of my order?

Your order can take up to 5-7 working days to be delivered.

How much is the delivery cost?

Our delivery fee is R169

Can I exchange or return hats?

We do offer collection, but we require your order confirmation.

Can I collect my order?

Yes, we do have a 7 day return policy. However the product must be unworn and in original packaging with included documents.